Experience

PagerTree

PagerTree is a Software as a Service that provides intelligent on-call alert notifications for Devops Teams.

Development - Design and develop cloud native, highly available application solving a market need that guarantees 99.9% uptime. Technologies include: AWS, Docker, Ruby on Rails, Typescript, Redis, PostgreSQL, ElasticSearch.
CI/CD - Built automated processes for building, testing, and deploying continuous software updates.
Observability - Application monitoring using distributed logging, error monitoring, and Prometheus & Grafana dashboards.
Documentation - Document public facing knowledge base, public facing REST API, and write technical blog articles.
Team - Hired 2 individuals in-house & outsourced other tasks.
Customer Support - Troubleshoot customer reported bugs and triage customer feature requests.
Sales - Technical sales & negotiation (Small Biz to Fortune 500).
Finance - Minimized costs & achieved 90% profit margins.
Marketing - Website, Pricing, SEO, Technical Conferences.

Supported Pier 1 Imports (client), a retailer specializing in imported home furnishings and decor. Part of POS and Agile Apps teams.

Design & developed custom analytics and marketing applications responsible for sending emails to over 3M customers.
Managed & deployed software to over 3000 POS registers.

L-3 Communications is a prime contractor in aerospace systems. I was a part of Core R&D and Systems Integration teams.

Degree	Bachelor of Science in Software Engineering
Time	September 2009 - December 2012
Website	https://www.uta.edu/